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Frequently Asked Questions

Q:What is your return policy?

A:Items sold as new must be unopened and in original packaging. If product is defective or different than described, we pay return shipping. Otherwise, buyer returns product at his expense. (We make every effort to describe the condition of our products accurately.) We aren't responsible for damage during shipping if insurance is not purchased.

Q:Do you combine shipping?

A:Yes, we combine shipping on "like items" such as comics. However, rolled posters cannot be combined with flat material (ie. comic books.)

Q:When can I expect my order to arrive?

A:The listed time frames are from the time the USPS receives the packages; NOT from the time you pay for the item. Items shipped in the US Shipping Time Frame is as follows: Priority - 2-7 days; Media - 4-10 days; International Shipping Time Frame: Priority International - 4-20 days; First Class International - 28-64+ days.

Q:How much is the Shipping and Handling Charge?

A:Shipping will be calculated based on shipping costs through the USPS. You have the option of adding insurance at the rate of $1.70 per $50 of purchase price for US orders only.

Q:Do you ship internationally?

A:Yes, We do ship internationally. Please review which means of postage that you are willing to pay to get the item(s) to you in a timely matter. International Shipping Time Frame is as follows: Priority International - 4-10 days First Class International - 28-64+ days

Q:What forms of payment do you take?

A:I prefer to take Paypal (hotcomix@sbcglobal.net), but I will also take money orders or cashiers checks. International buyers must pay with either Paypal or a International Postal Money Order.

Q:When will I know my item(s) have been shipped?

A:You will receive an email from "hotcomix@sbcglobal.net" stating the date of the shipment and the Delivery Confirmation Number (for US orders only). International buyers will receive an email stating that the item(s) have been shipped. (The US Customs Form Numbers are available upon request.)

Q:Can I insure my items?

A:Domestic (USA) auctions can be insured at the rate of $1.70 per $50.00 worth of insurance. I do not offer insurance on International Shipping at this time.

Last Updated: 25 May 2008 10:03:19 PDT home  |  about  |  terms  |  contact
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